Center for the Performing Arts

Empire State Plaza • Albany, New York

Careers

General Manager (Full-Time)

Job Title: General Manager
Supervisor: Executive Director
Status: Full-Time, Exempt
Expected Salary Range: $80,000-$85,000
Ideal Start Date: June 1, 2024

 

Job Description:
The General Manager, or GM, is a new leadership position at The Egg, a unique performing arts venue in Downtown Albany, NY. Reporting directly to the Executive Director, this position is responsible for running the day-to-day operations at a strategic, systematic, and revenue generating level. They will work with the Executive Director to assess and implement new and existing systems including but not limited to: venue rental program, calendar management, front of house operations, show settlements, building maintenance, contracting, security, production, insurance/liability, government relations, artist offers, and ticketing. The ability to encourage and facilitate growth is an essential element of this role, with the need to think strategically in the long term, and practically in the short term.

Expectations:
The Egg seeks someone who is skilled at managing teams and prioritizes setting a positive workplace environment. The GM will manage 2 full time staff members in Production and Operations, and will work closely with financial and administrative staff on contracting, settlement and budget projections.

The ideal candidate will have strong organizational abilities, business acumen, and a flexible, can-do attitude in order to make tough decisions with professionalism, tact and levity. The GM will need to be onsite at almost all events.

About The Egg
The Egg, which houses a 980-seat and a 440-seat theater, is owned by the State of New York and managed by the not-for-profit Nelson A. Rockefeller “Empire State Plaza Performing Arts Center Corporation”. Through partnerships and collaborations with the community and promoters, The Egg presents performances, spotlights emerging artists, fosters relationships with resident companies, and enhances activities in cultural and arts education.

 

Responsibilities and duties include (but not limited to):

Rentals

  • Oversee all Venue Rentals
      • Manage rentals calendar, hold inquiries, and onsite tours
      • Create/maintain rentals budget and set revenue growth goals 
      • Work with production + operations
      • Coordinate with contract administrator
      • Oversee day of show event logistics
      • Handle financial settlement + billing
  • Attract new rental clients and event promoters
    • Work with Marketing Director to develop outreach strategy
  • Ensure that event planning and execution run smoothly from start to finish
  • Review current systems for inefficiencies + implement new changes where necessary

 

Personnel

  • Oversee 2 full time staff in production + operations
  • Work with Executive Director to review current org chart + make adjustments
  • Set objectives for professional growth as an institution

 

Venue/Operations

  • Maintain all facilities and building operations
  • Serve as main contact for NYS Office of General Services (the organization that maintains the facility)
  • Manage capital improvement projects
  • Review, manage, and improve on current operating systems
    • Front of House Operations
    • Concessions
    • Box Office / Ticketing
    • Security
    • Artist Relations
    • Parking
    • IT
    • Production Management

 

Budget / Revenue

  • Manage all rental and artist fee settlements with finance dept
  • Increase earned revenue
  • Provide financial projections: various venue + ticketing scenarios

 

Qualities Desired:

  • Venue Management Experience
  • Leadership experience, managing teams in an arts environment
  • High-level negotiation and financial forecasting skills
  • Strong communication skills – via email, phone, and in person
  • Experience working in the music industry / performing arts industry
  • Ability to remain calm under pressure
  • Creativity in problem solving
  • Flexibility with fluctuating workload and ability to prioritize deadlines
  • Proficiency with Google Suite, Google Calendar, Microsoft Office, email

 

Schedule:  This is a Full Time position with full benefits including health insurance and pension options. Will vary depending on performance and activity of the venue. Will include nights and weekends. Must be located in Albany or in close proximity to Albany. This role offers the ability to work from home when not needed on site.

To Apply

  • Submit Resume, Cover Letter, and references to jobs@theegg.org  by April 29, 2024.
  • For any questions, please contact The Egg at this email address: jobs@theegg.org